Frequently Asked Questions

Answers to what supporters, volunteers and communities most often ask us.

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About the Foundation

We are a humanitarian organisation working to build a world where the less privileged have access to essential resources, dignity and the opportunity to thrive. We combine emergency relief with long-term development work, and we are based in Enugu, Nigeria.

Eight of them: poverty alleviation, access to quality education, healthcare and wellness, gender equality and empowerment, environmental conservation and sustainability, community development and infrastructure, human rights advocacy, and disaster relief and emergency response.

Our office is in Enugu, Nigeria, and our outreaches so far have run in communities across Enugu State — most recently the medical outreach at Obeleagu Umana. Our aims are global in scope, and we move into new communities as partnerships and funding allow.

We work through local partners, community leaders and requests that come to us directly. Priority goes to communities where the need is greatest and where there is local commitment to keep a programme running after our team leaves — community ownership is central to how we work.

Donations and funding

Through our donation page. You can give by card, bank transfer or USSD, as a one-off gift or monthly. Our bank transfer details are published on the same page for supporters who prefer that route.

Yes. Card payments are handled by Flutterwave, a licensed payment provider. You are taken to Flutterwave's own secure checkout to enter your card details — they are never seen, transmitted or stored by this website. The site itself runs over an encrypted HTTPS connection.

Donations go directly into programme delivery — the doctors, medications, learning materials, food and logistics that make an outreach happen. Transparency and accountability are core values for us, and supporters who want a breakdown of how their gift was applied can request one by email.

Yes to both. Choose "Give monthly" on the donation form to set up a recurring gift. To cancel, email us at any time and we will stop the next and all future payments — no notice period, no questions.

Yes. An acknowledgement goes to the email address you give us, with your transaction reference. Keep that reference — it is how we look up any donation. If you gave by bank transfer, send your proof of payment to our support address so we can issue your receipt.

Contact us within 30 days with your transaction reference. Donations are gifts and are generally non-refundable, but we will refund a genuine error such as a duplicate charge or an obviously mistyped amount.

Often, yes — medications, books, school materials, food items and similar supplies are always useful. Get in touch before sending anything so we can confirm what is needed and arrange delivery.

Volunteering and partnership

Yes, and we need you. Our outreaches run on volunteers — medical professionals, registration and dispensing support, logistics helpers, and people who simply turn up and help. Send us a note through the contact page saying where you are based and what you would like to do.

No. Qualified medical volunteers run the consultations, but a large part of any outreach is registration, crowd support, dispensing assistance, and helping elderly beneficiaries through the day. Those roles need care and patience, not a medical degree.

We collaborate with local partners, government bodies and international organisations to widen our reach. Write to us with what your organisation does and what you have in mind, and we will arrange a conversation.

This website

Only what we need to. The full detail is in our Privacy Policy — the short version is that we never sell your data, we never see your card details, and you can ask us to delete your information at any time.

Yes. We photograph our outreaches with consent obtained at the event, but if you appear in an image here and would rather not, email us and we will take it down.

Still have a question?

If your question is not answered here, write to us — we read everything that comes in and we will get back to you.

Contact us