At Chizoba Charity Foundation (the "Foundation"), we prioritize and respect the privacy of our donors, beneficiaries, volunteers, partners, and all individuals who interact with us.
This Privacy Policy outlines our policies and practices for collecting, using, storing, and protecting your personal information, ensuring compliance with all applicable data protection laws. By using our services or engaging with us, you agree to the practices described in this policy.
Personal Information: Any information that identifies or can be used to identify an individual, such as name, contact details, identification numbers, or other specific information.
Data Subject: Any individual whose personal information is processed by the Foundation.
Processing: Any action taken on personal information, including collection, storage, modification, transfer, or deletion.
The Foundation collects personal information directly from individuals or third parties where lawful and necessary for our operations, including:
• Contact Information: Such as name, address, email, and phone number. • Financial Information: Such as bank account details, donation amounts, and transaction details for processing contributions and managing donations. • Demographic Information: Age, gender, nationality, and other similar data that help us understand our supporters and beneficiaries. • Health Information: For beneficiaries who may require specific services, such as medical support, in order to provide appropriate assistance. • Usage Information: Information collected when you use our website, including IP address, browser type, device information, and site activity logs. • Feedback and Communication: Information gathered from surveys, feedback forms, and interactions with our team.
The Foundation processes personal information for the following purposes:
• Donation Processing: To facilitate, record, and acknowledge donations and other financial contributions. • Service Delivery: To provide services, support, and assistance to beneficiaries. • Communication: To send updates, newsletters, appeals, event information, and other relevant communications. • Operational Support: For administrative and operational purposes, such as managing events, volunteer coordination, and outreach. • Legal Compliance: To comply with applicable legal obligations, including tax and financial reporting requirements. • Security: To ensure the safety and security of our website, donors, beneficiaries, and other stakeholders. • Analytics and Improvement: To improve our services, outreach, and engagement by analysing user interactions, feedback, and preferences.
We rely on one or more of the following legal bases for processing your personal information:
• Consent: When you provide explicit consent for processing (e.g., opting in for our newsletters). • Contractual Obligation: When processing is necessary for fulfilling a contract or agreement with you. • Legal Obligation: When processing is required by law or regulation. • Legitimate Interests: For purposes that have minimal impact on your privacy rights, such as fraud prevention, security, and operational improvements.
We respect the confidentiality of your personal information and do not sell, trade, or rent your information. However, we may share your information in the following situations:
• Service Providers: Trusted third-party service providers who assist with operations, such as payment processing, marketing, or IT services. • Legal Compliance: To comply with legal or regulatory obligations, including responding to subpoenas, court orders, or legal processes. • Business Transfers: If the Foundation merges with or is acquired by another organization, personal information may be transferred as part of the transaction. • Protection of Rights: To protect the rights, safety, and security of the Foundation, our beneficiaries, and stakeholders.
We take extensive precautions to secure personal information, including:
• Encryption: Sensitive data, such as financial information, is encrypted during transmission and storage. • Access Control: Access to personal data is limited to authorized personnel with strict confidentiality obligations. • Data Retention: We retain personal information only as long as necessary for the purposes stated or as required by law. • Regular Audits: Periodic assessments and audits are conducted to ensure compliance with data protection standards and to enhance security protocols.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. The exact duration of data retention varies based on the type and purpose of information collected:
• Donation Records: Retained as long as required by financial regulations. • Contact Information: Retained until the purpose of communication is fulfilled or until you opt-out. • Health Information: Retained only as long as needed to provide services or comply with healthcare regulations.
Upon completion of retention periods, personal information is securely disposed of or anonymized.
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
• Access: Request access to your personal information held by the Foundation. • Correction: Request corrections to inaccurate or incomplete information. • Deletion: Request deletion of personal information, subject to legal obligations. • Restriction: Request restriction of certain processing activities. • Objection: Object to processing based on legitimate interests. • Data Portability: Request a copy of your information in a structured, machine-readable format. • Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the contact details provided below. We will respond to requests within applicable timelines and in accordance with legal obligations.
We are committed to protecting the privacy of children and do not knowingly collect or solicit personal information from anyone under the age of 13 without parental consent. If we become aware that we have collected personal information from a child without consent, we will take steps to delete the information promptly.
The Foundation operates globally, and your personal information may be transferred to and processed in countries outside your own. We ensure that international transfers comply with applicable data protection laws by implementing appropriate safeguards, such as standard contractual clauses.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We encourage you to review this policy regularly to stay informed of any updates. When significant changes are made, we will notify you via email or through prominent notices on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices. Please contact us at: Chizoba Charity Foundation Address: No 7 Emeka Oranezi crescent, New heaven extension, Enugu, Enugu state, Nigeria. Email: support@chizobacharityfoundation.org Phone: +61424654267
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a relevant supervisory authority. We encourage you to contact us first so we can address your concerns directly.
Chizoba Charity Foundation is committed to ensuring the highest standards of privacy protection, transparency, and accountability in handling your personal information. Thank you for your trust and support in helping us fulfill our mission.
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